Geoff is a customer focus individual who will take care of his clients' explicit and implicit needs. his experience in the special handling specially AOG helped to remove the pressure from his internal and external clients. I recommend Geoff as a service provider who will go the extra mile for his clients' convenient.
I find AVGO professional, helpful and very customer focused and these points are all key when dealing with Dangerous Goods. With their knowledge and professionalism they give you confidence in the service they provide.
Normally this is what we experience with other shipping companies: they will say that they weren’t able to catch the flight and after we do our own investigation we come to know that some documentation was missing… our shipment should be attended to right away when we place an order and should be informed of any changes. On ground, we need the spare parts on time to get the job done by our engineers otherwise we lose business; we are very time critical. This is what we like about AVGO. We like their response time, giving us quick updates, and if we need their service they can provide it 24/7 straight away to make sure our shipping process goes smoothly.
Avgo is by far the best company to deal with, they go above and beyond with every request and every order they deal with. I have worked with Avgo for the past few years and their staff are second to none, they are helpful , professional and do everything in their power to assist. They are a pleasure to work with and a massive Thankyou from me for all your support and knowledge for the past few years. thanks for everything it’s very much appreciated.
Our experience with AVGO as an organization has been very professional and there have been no reasons to complaint. Your people have been very supportive of our business over these years, they are always well trained and prompt with their work. Replacements as and when needed have been done in a timely manner and more importantly your people know what their stuff and go about with the work with the least amount of supervision.
I have been dealing with AVGO Middle East for almost a year now as I am dealing with sending out our product samples in my current work. I am in oil and gas company, hence, most of our products are dangerous goods. Working with them has been such a ton lighter from my part as they arrange everything! They also give real time updates from picking up of our products (even if our refinery's location is quite off the grid) up until dropping it to our consignees. I also commend their customer service team for being so welcoming with our emergencies and bunch of queries. They're also very considerate in giving us reasonable prices especially with duty fees and packaging charges discounts. Sure they're a reliable team to do business especially with dangerous goods transportation. Kudos to the Team for a job well done for us!
The AVGO team fully integrate themselves with our teams. The AVGO guys are always there to help and are absolutely focused on the Customer being provided with absolute care, the very best advice and service. They are always up to date with current international and local interpretations of the laws relating to transport and storage of restricted commodities. If ever there is any doubt, I have seen the AVGO guys checking and re-checking relevant manuals and documents to ensure they are upholding and abiding to current legislation thus protecting the customer. I and my team have absolute faith in the AVGO team and have never had issues or incidents which would cause us to doubt their knowledge, commitment and absolute focus on doing a great job for their customer whilst still ensuring all current legislation is followed to the letter of the law.